Shipping and Returns

Free U.S. Shipping on all orders over $75!

Products will be shipped out within 2 business days of order. Depending on your location, your shipment will arrive within 5-7 business days from fulfillment date. 

Return Policy

We take pride in our products and we hope you love them too. For unused and unopened product, returns made within 30 days of purchase date will be issued a refund to the original form of payment once product is received, inspected and approved. For product defects we offer a free exchange only.  

 

Orders Outside the USA

All orders outside of the USA ship USPS and take 7-20 days to arrive on average.  For all orders outside of the USA, customer is responsible for return shipping cost.  Shipping cost is non-refundable. 

 

Send an email to info@ottomedicaco.com to request a return. 

 

If you have any other issues with your order or have any questions, send an email to info@ottomedicaco.com.